Berkat4D ("we," "us," "our," or "the Platform") operates the online gaming and sports betting platform accessible at berkat4d.cam. As a platform serving Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond, we understand that the privacy of your personal information is of paramount importance.
This Privacy Policy ("Policy") sets out in clear and transparent terms how Berkat4D collects, processes, stores, shares, and protects personal data obtained from individuals who visit, register on, or use the Platform and its associated services (collectively, "the Services"). This Policy applies to all current and former registered Members, prospective Members, and visitors to the Platform.
By registering an account on Berkat4D or continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood its contents and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to request account closure.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling policy, both of which form part of the overall agreement governing your relationship with Berkat4D.
Our Commitment: Berkat4D does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your data is used solely for the purposes described in this Policy and as required by applicable law.
The following definitions apply throughout this Privacy Policy:
Berkat4D collects personal data across several categories, depending on the nature of your interaction with the Platform. The categories of personal data we may collect are set out in the table below:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, MyKad / Passport / Driver's Licence number, selfie photograph | Registration, KYC verification |
| Contact Data | Email address, Malaysian phone number, residential address, city (e.g. Kuala Lumpur, Penang, Johor Bahru) | Registration, account updates |
| Financial Data | Payment account details, e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay), bank account information (Maybank, CIMB, Public Bank, Hong Leong), cryptocurrency wallet addresses | Deposits, withdrawals, KYC |
| Transaction Data | Deposit and withdrawal records, bet history, game session history, bonus claims, win/loss data, account balance history | Ongoing Platform use |
| Technical Data | IP address, device type, operating system, browser type and version, time zone, login timestamps, session duration, Platform feature usage logs | Automatically upon Platform access |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, feedback submissions | When you contact support or submit feedback |
| Preference Data | Responsible gambling settings (deposit limits, session reminders, self-exclusion status), notification preferences, language preferences | Account settings, responsible gambling tool use |
What We Do Not Collect: Berkat4D does not intentionally collect sensitive personal data such as health information, racial or ethnic origin data, or political affiliations. If any such information is incidentally disclosed (e.g., in a support message), it will not be stored or processed beyond the immediate purpose of resolving your query.
Berkat4D collects personal data through the following mechanisms:
Data you provide directly when creating or updating your Berkat4D account, completing the KYC verification process, making a deposit or withdrawal, submitting a support request via live chat or email, claiming a bonus or promotion, or participating in any survey or feedback mechanism offered on the Platform.
Technical and usage data collected automatically as you interact with the Platform, including via cookies, web beacons, server logs, and similar tracking technologies. This includes information about the pages you visit, games you play, bets you place, device and browser information, and your IP address.
In limited circumstances, Berkat4D may receive personal data from third-party sources for purposes of identity verification, fraud prevention, and regulatory compliance. These sources may include identity verification service providers, payment processors, and fraud prevention databases. Data received from third-party sources is processed in accordance with this Policy and applicable data protection law.
Berkat4D processes your personal data for the following purposes:
Berkat4D processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Berkat4D does not sell or rent your personal data to any third party. We may share your personal data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Third-party companies engaged by Berkat4D to provide operational services on our behalf, including payment processors (facilitating DuitNow, FPX, e-wallet, and bank transfer transactions), identity verification and KYC service providers, cloud infrastructure providers, customer support platform providers, fraud detection and prevention services, and gaming software providers. All such processors are contractually bound to process your data only on Berkat4D's instructions and to maintain appropriate security standards.
Berkat4D may disclose personal data to competent governmental authorities, regulators, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory mandate, including for the purposes of AML/CFT (counter-terrorism financing) compliance, investigation of financial crimes, or enforcement of gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of Berkat4D's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any change in the identity of the data controller in advance.
No Third-Party Marketing: Berkat4D does not share your personal data with third parties for their own independent marketing purposes. We do not operate affiliate data-sharing arrangements that result in your contact details being passed to unrelated commercial entities.
Berkat4D uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. They enable us to recognise you on return visits, maintain your session, remember your preferences, and analyse Platform usage patterns.
You may adjust your browser settings to refuse or delete certain types of cookies. Please note that disabling essential cookies will impair Platform functionality and may prevent you from logging into your account. For analytical and functional cookies, you may manage your preferences through the cookie settings accessible on the Platform.
Berkat4D retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years after closure | AML/KYC regulatory requirements |
| Transaction and betting records | 7 years from transaction date | Financial records and regulatory compliance |
| KYC documentation | 5 years after account closure or last transaction | AML compliance obligations |
| Support communications | 3 years from last communication | Dispute resolution and service quality |
| Technical and log data | 12 months from collection | Security monitoring and fraud prevention |
| Marketing preference records | Until consent withdrawn plus 3 years | Consent management compliance |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction or re-identification. Berkat4D may retain anonymised, aggregated data indefinitely for statistical and analytical purposes, as such data no longer constitutes personal data.
Berkat4D implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes, but is not limited to:
Notwithstanding the foregoing, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Members are reminded that they share responsibility for the security of their accounts through the maintenance of strong, unique passwords and the prompt reporting of any suspected unauthorised access to [email protected].
As a data subject, you have a number of rights in relation to the personal data that Berkat4D holds about you. These rights are set out below. To exercise any of these rights, please contact our support team via live chat or at [email protected].
You may request a copy of the personal data Berkat4D holds about you (a "Subject Access Request"). We will respond within 30 days of receipt.
You may request correction of inaccurate or incomplete personal data. Account details can often be updated directly via your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
You may request that Berkat4D restricts processing of your data in certain circumstances, such as while a rectification request is being assessed.
Where processing is based on consent or contractual necessity, you may request your data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests, including direct marketing communications. Objections to marketing will be actioned immediately.
Exercising Your Rights: Berkat4D will not charge a fee for processing data rights requests in ordinary circumstances. We may ask you to verify your identity before actioning a request to ensure we are responding to the right person. We will respond to all verified requests within 30 calendar days, and will notify you promptly if an extension is required.
The Berkat4D platform is intended exclusively for use by individuals who are 21 years of age or older. Berkat4D does not knowingly collect, process, or retain personal data from persons under the age of 21.
All new Members are required to undergo age verification as part of the account registration and KYC process. Where Berkat4D reasonably suspects that a registered Member is under the age of 21, the account will be immediately suspended pending investigation. If age verification confirms that a Member is underage, the account will be permanently closed, all bets voided, and any balance (net of bonuses) refunded to the payment method used for deposit.
If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on the Berkat4D platform, please contact us immediately at [email protected] and we will take prompt action to investigate and close the account.
The Berkat4D platform integrates with a number of third-party service providers in order to deliver its full range of features. These include payment processors for Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and bank transfers via Maybank, CIMB, Public Bank, and Hong Leong; gaming software and live dealer studio providers; identity verification and KYC platform providers; customer support software providers; and fraud detection service providers.
Each of these third parties processes personal data only to the extent necessary to provide their specific service to Berkat4D, under contractual obligations that require them to maintain data protection standards consistent with this Policy. Berkat4D conducts due diligence on all data processors prior to engagement and periodically reviews their compliance.
This Policy does not govern the data practices of third-party websites that may be linked to or from the Berkat4D platform. Berkat4D is not responsible for the privacy practices of such third parties, and we encourage you to review their own privacy policies before submitting personal information to them.
In the course of providing the Services, personal data may be transferred to and processed in countries outside of Malaysia by Berkat4D's service providers, including cloud infrastructure providers and gaming platform partners. Where such international transfers occur, Berkat4D takes appropriate steps to ensure that your personal data continues to receive an adequate level of protection consistent with this Policy and applicable data protection law.
Safeguards for international transfers may include the use of standard contractual clauses, binding corporate rules, or transfer to jurisdictions assessed to provide an adequate level of data protection. By using the Berkat4D platform, you acknowledge and consent to the transfer of your personal data to countries outside Malaysia where necessary to provide the Services.
Berkat4D reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. When material changes are made, we will notify registered Members by email and/or by posting a prominent notice on the Platform, with at least seven (7) days' advance notice where reasonably practicable.
The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Berkat4D platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not agree with an amended Policy, you should discontinue use of the Platform and request account closure before the changes take effect.
We encourage you to review this Privacy Policy periodically. Previous versions of this Policy are available upon request from our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Berkat4D, please contact our support team through any of the following channels:
For data rights requests (Subject Access Requests, rectification requests, erasure requests, etc.), please contact us via email at [email protected] with the subject line "Data Rights Request" and include your full name and registered email address so that we can verify your identity before processing your request.
Related Policies: For information about the rules governing your use of the Platform, please refer to our Terms & Conditions. For information about our responsible gambling commitments and tools, please visit our Responsible Gambling page.